Serviceworks provide a comprehensive range of consulting,
training and coaching services in the area of Service
Excellence. Comprising a team of 8 Key consultants
and over 20 associates, it develops service direction,
service skills, service road mapping programs, service
audit systems & training along with service
recovery strategies. ServiceWorks' forte lies in
strategizing and implementing systems and structures
to support Service Excellence in the organization.
Serviceworks also conducts workshops in the areas
of service quality management, mindset, leadership,
training, call centre, service teambuilding and
total quality management. It also develops and conducts
service etiquette, grooming, telephone standards
& workshops. It is instrumental in the development
and enhancement of service culture and training
programmes with Sensori Institute and Spatec.”
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