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Awards and Accreditation


BUSINESS EXCELLENCE CONSULTANCY

In the rapidly evolving market, Business Excellence and differentiation is the only upward ladder in the market economy. The niche standards laid out by Spring compel organizations to focus on management capabilities for people, innovation and service which are the key enablers to business excellence. Aiding organizations attain prestigious Business Excellence accreditations and awards (People Developer Service class and Singapore Quality Class) are the goal of the Serviceworks. Your success is our achievement!


Our Unique Proposition

Thorough and holistic approach to Business Excellence, stopping not only at attaining Niche Standards but also integration of other standards
Provision of a longer term and more sustainable framework and value added consulting services for Service Excellence.
Involvement of experienced practitioners in the consulting team




CASETRUST CONSULTANCY

What is CaseTrust?

CaseTrust is an accreditation scheme set by CASE (Consumers Association of Singapore). Organizations with customer-oriented policies, practices and systems can pursue to get their organizations recognized

Being a CaseTrusted organization instills consumer confidence and trust in your organization's products and services which will encourage repeated business and customer loyalty. The display of Casetrust logo will be a testament to your organization's high service standards and ethical business practice.



Our Unique Proposition

High Level of involvement and dedication of consultants in assisting the client organization to achieve the CaseTrust accreditation.
Provide clear and structured approach to help you get accreditation.


 
  OUR SERVICES

Consulting Services
YES S.I.R.- Service Implementation Roadmap
Service Strategy
Service Standards and Audits
Service Recovery
Awards and Accreditation
Training Programs
Workshops For CEOs and Senior Managers
Workshops For Managers & Service Leaders / Implementers
Training Programs for All Frontline & Support Staffs
Training Programs For Everyone (Managements To Staffs)